Your Safety is Our Priority?
The Transportation Security Administration ’s slogan “Your Safety is Our Priority” became more of a question than a goal on my most recent airport experience a few weeks ago. Forced to change gates with the same airline at Newark meant leaving one ‘secure’ area and going through security a second time. This long line was being managed by an agent who was not having a good day. She would scream out to people “stay to the left” and somebody wouldn’t (or their bag would be in the aisle) and she would keep screaming and pointing at the person to move. Then the line got backed up when a young woman, traveling alone with her baby, had to dislodge the child from its stroller. The agent wouldn’t let another passenger hold the baby while the mother folded the stroller and placed it on conveyer belt. Nor would the agent allow somebody else to help with the stroller. Another TSA agent tried to help the woman and the managing agent screamed “Don’t y...